Frequently asked questions

Join the waitlist with your email. When we launch, you'll get an invite to sign up with your name, email, phone number, and a password.

You'll enter your plate or license number, confirm your details, and pay for the renewal in the app. Our team handles the rest of the process on your behalf.

Every renewal processed through Motoka is checked against the issuing agency's own records before it's marked complete in your wallet, so what you see in the app matches what's on file with the regulator — not just a printout from a roadside agent.

You'll see the full breakdown — the official government fee plus Motoka's service fee — before you pay anything. No surprise charges added after the fact.

Yes. Expired documents usually just mean a higher renewal fee, not starting over. Enter your details and Motoka will show you exactly what's needed to get compliant again.

Yes — every license, insurance certificate, and road worthiness paper you renew is stored in an encrypted digital wallet you can access anytime, including at a checkpoint.

Yes, Motoka sends alerts ahead of every expiry date so you can renew before penalties or lapses in compliance.

Yes — renewal is tied to the state where your vehicle is registered, not your current location. Motoka's agent network handles the renewal through that state regardless of where you are.

It lets you set aside money toward your next renewal gradually, instead of finding the full fee in one lump sum when it's due.

Mo is Motoka's built-in AI assistant — ask it about renewal steps, document requirements, or costs, and get an instant answer.